We had an exceptional experience at this hotel. The location is convenient, being just a short distance from the airport, making it perfect for a weekend retreat. The hotel facilities were of the highest standard- clean and well-maintained. The staff was very friendly and receptive to our needs, even aiding us with translation when required. The breakfast was delicious and satisfying. we enjoyed our stay thoroughly.

All good.

This hotel is a must, visit for anyone seeking relaxation. the location is convenient for a weekend getaway, being located close to the airport. the hospitable staff makes you feel right at home, providing excellent service. the rooms are equipped with all amenities, including a well, appointed bathroom, and the Michelin star inspired multi, course meal provides an experience of a lifetime. the hot springs offer both indoor and outdoor settings with stunning views.

It would have been nicer if there were more outdoor onsen pools.

Exceeded expectations, exceptional service, luxurious accommodations, breathtaking hot springs with stunning views, attentive staff, considerate of language barriers.

No complaints.

Amazing food and Comfortable Rooms the food was amazing with a lot of variety. the staff was very courteous and helpful. the hotel was located near the airport, so it was very convenient.

Poor value for money the hotel was pretty expensive and didn't offer much value for the price. the amenities were not as luxurious as expected, and there was a lack of added perks.

The outdoor onsen pool was amazing, with a beautiful view of the surrounding nature. The staff was friendly and attentive, and the food was delicious. The location was convenient, close to the airport and easy to get to.

The room was not as clean as we would have liked. There were stains on the bedding and the floors were dusty.

From the moment we arrived, we knew we were in for a luxurious experience. the service was exceptional; we were escorted to our room, where we were greeted with beautiful decor and exclusive amenities. the restaurant provided special diet menus that were delicious and catered to our dietary needs. the massage service was fantastic and provided a truly relaxing experience. the hot spring bath was our favorite; it had both indoor and outdoor options, and the open, air bath provided a stunning view of the surrounding nature. the hotel's location advantage was incredible; it was so close to the airport and made our weekend getaway effortless.

The only minor issue we experienced was the lack of karaoke or leisure/TV room. It would have been nice to have some form of entertainment available within the hotel, especially during the evenings.